At Michele Hope Boutique we take your privacy seriously and we promise never to share or sell your personal information.

You can explore the Michele Hope Boutique website without entering any of your personal details. However, if you decide to buy from our fabulous clothing collections, or enter a competition for example, then we will need you to provide some personal details.

When you buy something from our site your payment will be handled by Stripe, so we will not be able to see the full details of how you have chosen to make your payment. We will have access to your name, address and email address so that we can send you the products that you have bought, or get in touch if we require further information from you.

If at any point we provide links to external websites, we ask you to remember that we are not responsible for any of the content or for the protection of any personal information given whilst visiting these sites.

What personal data do we collect and why do we collect it?

When you purchase products from Michele Hope Boutique we collect your name, billing and shipping address, email address & phone number. We also collect transaction data – such as paypal or credit card which is fully encrypted. We use Stripe and Paypal to process our webshop payments. We collect and store information about your order history with us so that we can help resolve customer support queries should you need to contact us about your order. Our legal basis for this is Legitimate Interests.

We do not currently offer a mailing list sign up, however, should we in the future, when you sign up to our mailing list we will collect your name and email address. We will also collect information about how you interact with your email, so we can improve our user experience. If you unsubscribe for our email, we store your details on a suppression list which ensures you do not receive emails from us again. Our legal basis for this is consent.

When you are browsing our site, we collect anonymous user information about the sites you have come from and how you use the site. This helps us improve the usability of our website and understand the effectiveness of our marketing and advertising channels. The legal basis for this is consent.

Where your data is processed by any third party on behalf of us, that third party is a processor under the GDPR. We confirm that we take steps in order to ensure that this data is processed lawfully under the law in accordance with each agreement that we have in place with each processor.

Other services we use

When you purchase a product from our site, we share your data with our payment provider, Stripe, and Paypal.

We work with the following service providers outside of the European Union. We have verified that these providers meet the legal requirements for GDPR as data processors and have robust data protection standards.

• Google
• Facebook
• PayPal
• Stripe
• Instagram

If you have questions about your data please contact us directly using the details below:
Enquiries@michelehopeboutique.com